Privacy Policy

Privacy Officer

Stéphanie Turgeon, Ph.D., psychoeducator and director of Psychoéduc-ACTION, is the person responsible for the protection of personal information at the clinic.

admin@psychoeduc-action.ca

Information We Collect

This website does not collect personal information automatically. The only personal information we receive is what you voluntarily share by email when making a consultation request or inquiry: first name, last name, email address, and a description of your situation.

Purpose of Collection

• Responding to your consultation or information requests
• Establishing and maintaining a professional relationship with you
• Meeting our legal and professional obligations

Your information is never sold, rented, or shared with third parties for commercial purposes.

Retention and Destruction

Personal information is retained for as long as necessary to fulfill the purposes for which it was collected, or as required by the laws applicable to members of the Ordre des psychoéducateurs et psychoéducatrices du Québec. It is securely destroyed when no longer needed.

Your Rights

• Right of access — obtain a copy of your personal information
• Right of rectification — have inaccurate or incomplete information corrected
• Right of deletion — subject to applicable legal obligations
• Right to file a complaint — Commission d'accès à l'information du Québec (CAI)

Professional Confidentiality

As a psychoeducator and member of the Ordre des psychoéducateurs et psychoéducatrices du Québec, Stéphanie Turgeon is bound by professional confidentiality under the Code des professions and the Order's Code of Ethics. All information shared in a clinical context receives enhanced protection under these professional obligations.

Exercise Your Rights

To exercise your rights or for any questions about this policy, contact us:

Psychoéduc-ACTION
admin@psychoeduc-action.ca